Help on: Orders ready for signature
The signature folder shows all pending orders for which you can provide an electronic signature in order to approve or cancel the order. The types of signature displayed for an order include the number of signatures already provided as well as how many are still required. Please keep in mind that the number of signatures still required is determined based on the value stored for a signature class.
You can process orders ready for signature either individually, if you want to add additional details to the order, or combine multiple orders to form one transaction and use a single electronic signature to approve or cancel these as a group. The approval or cancellation of an order is documented in the history.
Global Payment Plus obtains the data directly from the bank's computer system. As a result, not all of the order characteristics might be displayed for some order types.
For an explanation of specific elements within the form, simply click the number and marker that correspond to that element.
List of orders ready for signature: List of orders ready for signature with information such as order type, originator's account, total amount and the current signature types. This information is retrieved by the relevant bank's computer system and might not be complete for all order types.
Order details: Click the information icon to have a summary of the order and its transaction details retrieved by the bank's computer system prior to signing. Which data is displayed in the next step depends on the range of functions of the relevant bank's computer system. Therefore not all the information may be displayed.
You must enter your signature PIN in order to approve or cancel an order. You will then be shown the order number assigned by the bank's computer system upon approval or cancellation.
Processing multiple orders: To approve or cancel multiple orders using a single electronic signature, please select the desired orders from the list and click here.
Please note that, in this case, no further detailed information can be viewed for an individual order. After processing multiple orders you should check the order status of the orders you approved or cancelled. You can see this under history.
Update list: If needed, you can refresh the screen to retrieve an updated list of orders ready for signature from the bank's computer system.
When you log in to Global Payment Plus, it automatically establishes which orders are present in the bank's computer system. The number of orders ready for signature will also be displayed in the navigation pane and on the overview page.