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Please enter your 8- or 10-digit user number or your 8 - 50 character login name.

The PIN must have a length of minimal 5 and up to 8 characters.

You have not yet been activated or have you forgotten your login name/user number or PIN?
Please call us on +49 (0) 69 - 13680527 (Mon – Fri 8.00 a.m. – 6.00 p.m. CET) or get in touch with your advisor. Once you are activated for online banking, you will be sent your user number and PIN.

Login Name (alias)/user number
If logging in for the first time, enter your 10-digit user number (or 8-digit banking ID) in the login name/user number field. Once you have successfully logged in, you can go to Administration to issue a login name of your choice, amend or delete it, and display your user number. Once a login name has been issued, you can use it to log in or continue logging in with the 10-digit user number (or 8-digit banking ID).

PIN
Please enter a 5-8 digit PIN in this field. Once successfully logged in, you can amend your PIN at any time by using an iTAN under Administration.

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Commerzbank’s presence in Japan

At your side, worldwide

Internationality is in Commerzbank’s DNA: 150 years ago the bank was founded with the aim of assisting companies to move into international markets. We are active in almost 50 countries and support you making the most of your opportunities in global markets. Benefit from our expertise and local presence featuring our trusted personal relationship model worldwide.

Important information

COVID-19 is causing a lot of uncertainties – worldwide. We are the bank at the side of our corporate clients.

Find out more

Our presence, your benefits

Commerzbank Japan at a glance.

Tailored and innovative: Our products and solutions for your company

Commerzbank provides bespoke and efficient solutions tailored to your individual financial requirements and goals.

Your contact to us

Service-Hotline for technical questions
+49 69 13680527 ^*

Sandrina Zurmühlen, CEO Japan
+81 3 57155600

^* Mo - Fri from 8:00 am to 6:00 pm (CET)

Our international locations

Commerzbank has a strong global presence. We accompany you in almost 50 countries.

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