Important information

To all private customers with an account at our Head Office/branches in Germany or one of our other overseas branches

Please note that Commerzbank Tokyo Branch cannot handle any business towards private customers. If you have an account at our Head Office/branches in Germany or one of our other overseas branches and would like to contact us regarding a transaction or other matter relating to your account, please use one of the methods below:

  • Contact the branch handling your account directly
  • Use the contact telephone number or email address written on the statements or other documents you possess

    Or,
  • Contact Customer Service (Germany) at +49 (0)69 5 8000 8000 (24 hours, German only)

Phone and email support - Commerzbank