One of Commerzbank’s core values is integrity in dealings with each other and with our clients. We are emphatically committed to detecting and preventing financial crime. Commerzbank wishes to encourage everyone to join the fight against financial crime by reporting suspicious behaviour.
We have introduced a standardised reporting system, to run alongside our existing communication channels (the Compliance division and Internal Audit division). This Business Keeper Monitoring System (BKMS) is an internet-based application which enables customers, employees and third parties to report potentially fraudulent activities that affect the Commerzbank Group online.
If you wish to report potentially fraudulent activities, you can do this using your name or anonymously. We value open communication and would like to encourage you to submit your report using your name. In any event, your information will always be handled in the strictest confidence. Likewise, we take into account the legitimate interests of all parties in the framework of the law.
We encourage you to set up an electronic mailbox in the system. This will enable us to communicate with you and to request any further information we may need. Such information can be submitted anonymously if so desired.
We have set up this system exclusively so as to receive reports about possible criminal activity within the Commerzbank Group. Abuse of this system for other purposes may constitute a criminal offence.
Please use these links to enter the reporting system: